1. Agreement to Terms
By accessing or using Silk & Spark ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Services
Silk & Spark provides:
- Personalized astrology birth chart analysis and reports
- AI-powered tarot card readings and interpretations
- Connection with expert spiritual consultants
- Purchase of spiritual and wellness products
- Educational content about astrology and spirituality
3. Entertainment Purposes Disclaimer
Important: All astrology, tarot, and spiritual readings provided through our Service are for entertainment and informational purposes only. They should not be considered as professional advice for medical, legal, financial, or other important life decisions. We encourage you to consult qualified professionals for such matters.
4. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
- Be at least 16 years old to create an account
5. Purchases and Payments
Products
All product purchases are subject to availability. Prices are displayed in USD and may be converted to your local currency at checkout. Shipping costs and delivery times vary by location.
Consultations
Expert consultation bookings are non-refundable once confirmed. Rescheduling is available up to 24 hours before your appointment. No-shows will not be refunded.
Subscriptions
Subscription services automatically renew unless cancelled. You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period.
6. Refund Policy
- Physical products: Refunds available within 30 days of receipt for unused items in original packaging
- Digital services: Non-refundable once the service has been rendered
- Subscriptions: Prorated refunds available within 7 days of renewal
7. Intellectual Property
All content on Silk & Spark, including text, graphics, logos, images, and software, is the property of Silk & Spark or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Prohibited Conduct
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Upload malicious code or harmful content
- Impersonate others or misrepresent your affiliation
- Harvest user data without consent
- Use automated systems to access the Service
9. Limitation of Liability
To the maximum extent permitted by law, Silk & Spark shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless Silk & Spark, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
12. Contact Information
For questions about these Terms of Service, please contact us at:
Email: legal@silkandspark.com